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Thursday 1 October 2015
KMART ACTING TO ADDRESS AN EXTERNAL PRIVACY BREACH OF ITS CUSTOMER ONLINE ORDER SYSTEM
Kmart Australia is urgently addressing an external privacy breach of its customer online product order system that was experienced yesterday.
The breach included customers’ identity (name), email address, delivery and billing address, telephone number and product purchase details. No online customer credit card or other payment details have been compromised or accessed.
Yesterday, an email was sent directly to those customers whose details were accessed to inform them of this situation and Kmart Australia has posted details of the breach on its social media pages.
This breach only impacts a selection of customers who have shopped online with Kmart Australia. If customers have not received a message from Kmart Australia regarding this situation they have not been impacted.
As soon as Kmart Australia was made aware of this breach, immediate action was taken to stop any further information being accessed. The safety and security of customer’s private information is a priority for Kmart Australia. Kmart Australia has engaged leading IT forensic investigators and has contacted the Office of the Australian Information Commissioner and Australian Federal Police to thoroughly review this matter. Kmart Australia is unable to make any further comment at this time.
Kmart Australia sincerely apologises for any inconvenience this incident has caused and if any customers are concerned they can contact Kmart Australia on 1800 124 125.
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